Terms of Service
Last Updated: October 31, 2025
1. Acceptance of Terms
Welcome to Wild Academy. By accessing or using our self-hosted learning platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and Wild Academy ("we," "our," or "us"). We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.
2. Eligibility
To use Wild Academy, you must:
- Be at least 13 years of age (or the age of majority in your jurisdiction)
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Service under applicable laws
- Provide accurate and complete registration information
Users aged 13-18 may require parental or guardian consent depending on local regulations. Organizations are responsible for ensuring compliance with age restrictions for their members.
3. Account Registration & Security
3.1 Account Creation
- You must create an account to access most features
- You may authenticate via Google OAuth, Discord OAuth, or email/password
- You are responsible for maintaining the confidentiality of your credentials
- You must notify us immediately of any unauthorized access
- One person or legal entity may maintain only one active account
3.2 Account Responsibilities
You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Accept all risks of unauthorized access to your account
- Not share your account with others
- Not impersonate any person or entity
3.3 Account Termination
We reserve the right to suspend or terminate your account at our discretion for violations of these Terms, illegal activity, or abuse of the Service. You may delete your account at any time through your profile settings.
4. Subscription Plans & Payment
4.1 Plan Types
Wild Academy offers multiple subscription tiers:
- Free: Limited access to platform features
- Basic: Standard course access with limited AI features
- Premium: Full platform access including AI companion (500 messages/month)
- Enterprise: Unlimited access, organization management, and custom features
4.2 Billing & Payment
- Subscriptions are billed monthly or annually in advance
- Payment is processed securely through Stripe
- You authorize recurring charges to your payment method
- Prices are subject to change with 30 days' notice
- All fees are non-refundable except as required by law
- Failed payments may result in service suspension
4.3 Free Trials
Free trial periods may be offered for certain plans. You must provide payment information to start a trial. If you do not cancel before the trial ends, you will be charged for the subscription.
4.4 Cancellation & Refunds
- You may cancel your subscription at any time
- Cancellation takes effect at the end of the current billing period
- No partial refunds for unused time within a billing period
- Refunds may be granted at our discretion for extenuating circumstances
5. Organization Subscriptions
5.1 Seat-Based Licensing
- Organizations purchase a specific number of seats (user licenses)
- Each active member occupies one seat
- Exceeding seat limits requires upgrading to a higher tier
- Seat utilization is monitored and enforced
5.2 Content Bundles
Organizations receive access to specific content bundles determined by their subscription. Members can only access courses included in their organization's bundle and cannot browse or generate paths from other content.
5.3 Administrator Responsibilities
Organization administrators are responsible for:
- Managing member invitations and access
- Ensuring compliance with these Terms by all members
- Maintaining accurate billing information
- Respecting intellectual property rights
6. AI Companion & Acceptable Use
6.1 AI Features
The AI companion powered by Gemini 2.5 Flash is available to Premium and Enterprise users. Usage is subject to message limits based on your subscription tier.
6.2 Prohibited AI Use
You may not use the AI companion to:
- Generate illegal, harmful, or offensive content
- Attempt to reverse engineer or extract the AI model
- Abuse the system through automated requests or spam
- Bypass usage limits or restrictions
- Violate third-party rights or applicable laws
6.3 AI Accuracy Disclaimer
AI-generated responses may contain inaccuracies or errors. We do not guarantee the accuracy, completeness, or reliability of AI-generated content. You are responsible for verifying any information before relying on it.
7. Learning Content & Intellectual Property
7.1 Content Ownership
All learning content, including courses, lessons, videos, resources, and platform features, are owned by Wild Academy or our licensors and are protected by copyright, trademark, and other intellectual property laws.
7.2 License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and view learning content for personal educational use
- Download resources provided with courses for personal use
- Print certificates issued upon course completion
7.3 Restrictions
You may not:
- Copy, reproduce, or distribute content without permission
- Modify, create derivative works, or reverse engineer platform features
- Remove copyright notices or proprietary markings
- Share your account credentials to allow unauthorized access
- Use content for commercial purposes without written consent
- Scrape, crawl, or use automated tools to access content
8. Certificates & Verification
- Certificates are issued upon successful completion of courses
- Each certificate contains a unique ID and digital signature for verification
- Certificates are issued in your legal name as provided in your profile
- Certificate records are retained permanently for verification purposes
- We reserve the right to revoke certificates obtained through fraud or violation of these Terms
- Certificates do not constitute professional credentials or certifications unless explicitly stated
9. Prohibited Conduct
You agree not to engage in any of the following:
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Transmitting viruses, malware, or harmful code
- Attempting to gain unauthorized access to systems
- Interfering with other users' access or enjoyment
- Harassing, threatening, or abusing other users
- Posting false, misleading, or deceptive information
- Using the Service for any illegal purpose
- Manipulating gamification systems or leaderboards
- Creating multiple accounts to abuse free trials or features
10. User-Generated Content
10.1 Your Content
You retain ownership of content you submit (profile information, feedback, AI chat messages). By submitting content, you grant us a worldwide, royalty-free license to use, store, and display your content as necessary to provide the Service.
10.2 Content Standards
Your content must not:
- Be illegal, harmful, or offensive
- Infringe on third-party rights
- Contain malicious code or viruses
- Violate privacy or publicity rights
10.3 Content Moderation
We reserve the right to review, monitor, and remove user content that violates these Terms, but we are not obligated to do so.
11. Privacy & Data Protection
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in the Privacy Policy.
12. Third-Party Services & Links
The Service may contain links to third-party websites, services, or integrations (Stripe, Google Gemini, OAuth providers, Cloudflare R2). We are not responsible for the content, privacy practices, or terms of these third parties. Your use of third-party services is at your own risk.
13. Disclaimers & Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
We disclaim all warranties, including but not limited to:
- Merchantability and fitness for a particular purpose
- Accuracy, completeness, or reliability of content
- Uninterrupted or error-free service
- Security of data transmission
- Results from using the Service
We do not guarantee that the Service will meet your requirements or that any errors will be corrected.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WILD ACADEMY SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, or goodwill
- Service interruptions or security breaches
- Errors in AI-generated content
- Actions of other users
- Third-party services or integrations
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Wild Academy, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
- Your violation of these Terms
- Your use of the Service
- Your content or actions
- Your violation of third-party rights
- Your violation of applicable laws
16. Dispute Resolution & Governing Law
16.1 Informal Resolution
Before filing a claim, you agree to contact us at legal@wildacademy.com to attempt informal resolution.
16.2 Arbitration
Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association], except for disputes related to intellectual property rights or injunctive relief.
16.3 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.
16.4 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
17. Termination
17.1 By You
You may terminate your account at any time by accessing your profile settings and selecting the delete account option. Upon termination, your subscription will continue until the end of the current billing period.
17.2 By Us
We may suspend or terminate your access to the Service at any time for:
- Violation of these Terms
- Illegal activity or abuse
- Non-payment of fees
- Discontinuation of the Service
17.3 Effect of Termination
Upon termination:
- Your access to the Service will be revoked
- Your data will be deleted according to our Privacy Policy
- Certificates will remain verifiable
- No refunds will be provided for unused time
- Provisions that should survive termination will remain in effect
18. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and Wild Academy
- Severability: If any provision is found invalid, the remainder shall remain in effect
- No Waiver: Our failure to enforce any provision does not waive our right to do so later
- Assignment: You may not transfer your rights; we may transfer ours with notice
- Force Majeure: We are not liable for delays or failures due to circumstances beyond our control
- Notices: Legal notices must be sent to legal@wildacademy.com
19. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or prominent notice on the Service. Your continued use after changes constitutes acceptance. If you do not agree to the modified Terms, you must stop using the Service.
20. Contact Information
For questions about these Terms, please contact us:
Email: legal@wildacademy.com
Support: support@wildacademy.com
By using Wild Academy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.